01
START WITH YOUR BUSINESS
Listen.
Understand the pressure points, the people involved, and the decisions you need to make.
A clear starting point.
SHIPPER-SIDE FREIGHT ADVISORY
One true
freight number.
A clearer path to control.
Freight touches every part of your business. Rob and Nick help you see the whole picture—and know what to do next.
For the leaders who need the full answer.
THE WHOLE PICTURE CONNECTED
YOUR BUSINESS. YOUR FREIGHT. YOUR CONTROL.A clearer perspective ↓
BUILT FOR THE SHIPPER’S SIDE OF THE TABLE
Finance leaders Supply chain leaders Business owners
01 / THE DISCONNECT
Everyone touches freight.
Who sees all of it?
Purchasing has the contracts. Operations has the movement. Finance has the bills. The hard part is bringing those views together.
01
The cost is scattered.
Freight information lives across departments, systems, and providers. Getting the full number takes more than pulling a report.
02
Ownership is unclear.
When responsibility crosses teams, the gaps between handoffs can become everyone’s problem—and nobody’s priority.
03
Decisions stay on hold.
Without a shared view of costs and responsibilities, it’s difficult to know what to challenge, what to change, and where to start.
02 / THE APPROACH
From scattered information
to a shared direction.
We work alongside your team to understand the situation, connect the pieces, and move the work forward.
02
CONNECT THE TOUCHPOINTS
Map.
Identify who touches freight, where information lives, and how responsibility moves between teams.
A view of the whole system.
03
ESTABLISH THE COST PICTURE
Reconcile.
Bring costs together within an agreed scope. Explain discrepancies and make the remaining gaps visible.
A number you can work with.
04
CARRY THE WORK FORWARD
Stay involved.
Help your team turn the findings into priorities, decisions, and practical next steps.
Support beyond the findings.
03 / ON YOUR SIDE
Experienced counsel.
Practical follow-through.
An extension of your team, with the experience to ask better questions and the involvement to help you act on the answers.
Let’s start with your situationClarity you can use
A reconciled cost picture, with the scope, assumptions, and remaining gaps made clear.
People and priorities, connected
Visibility into responsibilities and handoffs, so your team knows where to focus.
Your choices stay yours
Choose the auditor that fits your business. Keep control of carrier decisions and the direction of the work.
Help alongside your team
Experienced support through the decisions and follow-through—not another report left on a shelf.
04 / THE PEOPLE BEHIND THE WORK
Talk to the people
who do the work.
Start with Rob and Nick. A direct conversation about your business, your freight, and where a clearer picture could make a difference.
Request a discovery callRob & Nick.
Balawender & Associates LLC
Decades of experience across freight audit, transportation management systems, and shipper operations inform the work. Rob Balawender also edits The Shipper’s Almanac, a practical resource for people responsible for freight.
THE THINKING BEHIND THE WORKThe Shipper’s Almanac
05 / A GOOD PLACE TO START
What needs to get
under control?
Tell us where freight is creating uncertainty. We’ll review your request and follow up to arrange a conversation.
01
Prefer email? Get in touchA conversation about your situation.
A practical discussion about what comes next.